Returns & Exchanges
At SAX, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in original condition. Simply initiate your request through our portal to receive a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure the return is accepted and processed quickly.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing